Privacy Policy

Effective Date: 5/26/2021

At PhoenixFit Physical Therapy Clinic, we are committed to protecting the privacy and confidentiality of our patients' personal information. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard it, and the choices you have regarding your personal information.

1. Collection of Personal Information:
We collect personal information from our patients to provide them with quality physical therapy services. The types of personal information we may collect include, but are not limited to:

- Contact information (such as name, address, email address, and phone number)
- Medical history and health information
- Insurance information
- Payment information

2. Use of Personal Information:
We use the personal information we collect for the following purposes:

- To provide physical therapy services and treatment
- To communicate with patients regarding their appointments, treatment plans, and other related matters
- To process payments and insurance claims
- To maintain accurate patient records
- To comply with legal and regulatory requirements

3. Protection of Personal Information:
We employ reasonable security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. These measures include:

- Secure storage of electronic and physical records
- Use of firewalls, encryption, and secure transmission methods
- Access controls and restrictions to limit access to personal information
- Regular staff training on privacy and security practices

4. Sharing of Personal Information:
We may share personal information with third parties in the following circumstances:

- With your consent: We may share personal information with your consent or as otherwise required or permitted by law.
- Service providers: We may engage trusted third-party service providers to assist us in delivering our services, such as billing companies, IT support providers, and insurance companies.
- Legal obligations: We may disclose personal information when required by law, court order, or other legal process.

5. Retention of Personal Information:
We will retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Choices and Rights:
You have the right to access, correct, update, or delete your personal information, subject to any legal requirements. You may also have the right to object to or restrict the processing of your personal information in certain circumstances. To exercise your rights or for any privacy-related inquiries, please contact us using the contact information provided at the end of this Privacy Policy.

7. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

PhoenixFit Physical Therapy
Address: S 888 Greenville Ave Richardson, TX
Email: Cole.Cisneros@phoenixfitpt.com
Phone: 859-242-5271

We will make reasonable efforts to address your inquiries and resolve any concerns you may have.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.